How can I mark patient inactive or deceased in Inca?
Once the status is changed from active to discontinue or deceased, you will no longer have access to the record. It is important to download required Inca documents back to your practice software before proceeding.
Change Inca Status
- Open the patient record in Inca and click Contacts tab
- Next to the Inca Status, click Edit
- Select the Patient Status and click update Patient Status. Once the status is changed, you will lose access to the record immediately. Patient email/SMS notifications will also be disabled.
If a record needs to be re-activated, please email support@precedencehealthcare.com with patient's Inca number and reason for reactivation.
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