How can I mark patient inactive or deceased in Inca?

How can I mark patient inactive or deceased in Inca?

 

Related imageOnce the status is changed from active to discontinue or deceased, you will no longer have access to the record. It is important to download required Inca documents back to your practice software before proceeding.  

 

Change Inca Status

  1. Open the patient record in Inca and click Contacts tab
  2. Next to the Inca Status, click Edit 
 


Screen_Shot_2019-07-17_at_4.00.59_pm.png

  1. Select the Patient Status and click update Patient Status. Once the status is changed, you will lose access to the record immediately. Patient email/SMS notifications will also be disabled. 

Screen_Shot_2019-07-17_at_10.15.56_am.png

If a record needs to be re-activated, please email support@precedencehealthcare.com with patient's Inca number and reason for reactivation. 
    • Related Articles

    • Create New Patient Record in Inca

      Open patient in clinical records Once the patient is open in your clinical records you will receive a pop up notification from Inca* Select Create in Inca   3. If you are a nurse, select the patients GP and select Next 4. Document patient consent and ...
    • GPMP/TCA Review: For existing Inca patients with a Patient-Centred care plan

      This page will display the GPMP/TCA review workflow for a patient with an existing Patient-Centred care plan in Inca Both the GP and nurse workflows are identical If the care plan is approved by the nurse, the GP must still log in to Inca to ...
    • How do I stop sending Inca notifications to patient?

      There are a few types of notifications that Inca sends to the patient if notifications are turned on. Inca sends a 'welcome message' to the patient when an Inca Health record is first created.  Inca send appointment reminder via email/sms 3 days ...
    • How do I update patient details in Inca?

      Inca extracts patient data from your practice software (Best Practice, Medical Director..). If you wish to update patient details in Inca,  Open patient record in your practice software Select "update health record" to update patient's demographic ...
    • Creating a Patient Centred Care Plan in Inca

      We have introduced a new Patient-Centred care plan in Inca. The Care Plan page is now organised in an easier to read and complete way for doctors, nurses and patients.