How do I stop sending Inca notifications to patient?
There are a few types of notifications that Inca sends to the patient if notifications are turned on.
Inca sends a 'welcome message' to the patient when an Inca Health record is first created. Inca send appointment reminder via email/sms 3 days before the due date or approximately 2 week before the due month when an appointment date is not entered.
Notification can be turned on and off via Inca Contacts tab - click Change to change the status
Related Articles
Why am I getting emails/fax notifications from Inca?
Inca sends out email and fax notifications to allied health providers because You have either self-registered for Inca OR You have been added to the Inca provider directory by another healthcare provider OR General practice has invited you to ...How can I mark patient inactive or deceased in Inca?
Once the status is changed from active to discontinue or deceased, you will no longer have access to the record. It is important to download required Inca documents back to your practice software before proceeding. Change Inca Status Open the ...Create New Patient Record in Inca
Open patient in clinical records Once the patient is open in your clinical records you will receive a pop up notification from Inca* Select Create in Inca 3. If you are a nurse, select the patients GP and select Next 4. Document patient consent and ...How can I stop receiving text messages and emails from Inca?
Inca send appointment reminders via email or SMS 3 days before the appointment due date or 2 weeks before the due month. You can log into your inca account via inca website to turn off the Inca notifications. 1. Preferences (located on the top ...How do I update patient details in Inca?
Inca extracts patient data from your practice software (Best Practice, Medical Director..). If you wish to update patient details in Inca, Open patient record in your practice software Select "update health record" to update patient's demographic ...