Important Notice – Discontinuation of Inca Classic
Important Information regarding Inca Classic: Inca will be discontinued from the 30th of June 2025
As of 30th June 2025, the Inca platform will be discontinued. We have had the unfortunate task of making this decision to support our business strategy into the future. As a result, the Inca Care planning tool will no longer be operational after this date.
We understand that this may impact your operations, and our team is available to assist you with any questions or concerns throughout this period.
What You Need to Do to Transition:
To ensure a smooth decommission, we will assist you with the following actions before 30th June 2025:
- Download Your Documents: Please log in to Inca and download documents to patient files that you may not have already downloaded. For instructions on how to do this please follow this link: How to download my documents as an Allied Health Provider
What happens to clinics using Inca?
Clinics using Inca have also been notified. These clinics have been offered our new Inca Evo program which does not require Allied Health to log onto a platform to receive their care plans and referral documents.
What happens after 30th June:
- 30th June 2025: Last day for functionality in Inca Classic
- 1st July – 31st July 2025: Clinics and all users will have read-only access to Inca Classic for document downloads, but no new items will be able to be created.
- 4th August 2025: Inca Classic will no longer be available. All data within the platform will be archived.
- After 4th August 2025: Clinics wishing to retrieve archived patient data must submit a formal written request to support@precedencehealthcare.com or complete the following form Request for patient information
Still have questions?
If you require further guidance, please do not hesitate to contact us at support@precedencehealthcare.com or 1300 236 638.
We sincerely appreciate your support and partnership over the years, and we thank you for being a valued user of Inca.
Sincerely,
The Inca Team
Related Articles
Configure Inca for BP Premium Jade
Inca is a third party software application that integrates with BP Premier. Once your BP is upgraded to BP Jade, you are required to activate the third-party functionality in the BP Premier software. You may receive following warning from Precedence ...How can I mark patient inactive or deceased in Inca?
Once the status is changed from active to discontinue or deceased, you will no longer have access to the record. It is important to download required Inca documents back to your practice software before proceeding. Change Inca Status Open the ...How does Inca collect and share health information?
Precedence Health Care’s Integrated Care Platform (Inca) is a cloud- based network of digital health and wellness services, including MediTracker mobile application services. It is important that all users of Inca services understand how the network ...How do I add a new provider to the Inca directory?
Inca Specialist Quick Guide
Accessing Inca Sign in at inca.health (if you do not know your sign in details please contact Precedence Support support@precedencehealthcare.com or 1300 236 638) Your patient list will be displayed when you sign in To access a patient record click ...