Importing your Inca Address Book into Best Practice
Note: Once you request the address book from us, it will take 24 to 48 hours to process. After that, we will send you the file via email.
🖥️ Step-by-Step Guide
1️⃣ Download the File
- Check your email for a file titled ‘ProviderDetails’ (sent from Inca).
- Save the file to a location on your computer where you can easily find it.
2️⃣ Extract the File
- Right-click the downloaded ZIP file and select ‘Extract All’.
- Inside, you will find two files:
- 📁 BPS Contact Details
- 📁 BPS Contacts
3️⃣ Open BP Utilities
- Launch the BP Utilities application.
- Sign in using your Best Practice (BP) credentials.
Sign in page
4️⃣ Start the Import Process
- In BP Utilities, click ‘Import Contacts’.
- Then, click ‘Load File’ to begin the import.
BP Premier Utilities
Import Contact Page
5️⃣ Select the Correct File
- Navigate to the ProviderDetails folder (the one you extracted earlier).
- Choose either the BPS Contact Details or BPS Contacts file.
- Click ‘Open’.
6️⃣ Import the Contacts
- A list of providers will appear.
- Select the providers you want to import.
- Click 'Import' to complete the process.
Select contacts to import
Import completion
✅
Done! Your contacts are now in Best Practice (BP). 🎉
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