Uninstalling the Precedence Connector
If you would like to proceed with uninstalling the Precedence Connector at your clinic, please follow the below steps.
Steps to uninstall the Precedence Connector:
1. Log in using an administrator user account
2. Exit the Precedence Connector
3. Stop the Precedence Connector services:
- cdmNetService/Precedence Connector
- Firebird Guardian - cdmNetService &
- Firebird Server - cdmNetService
4. Delete Precedence Healthcare folder in:
5. Uninstalling the Program > Control Panel > Programs and Features > Precedence Connector > Uninstall

Please don't hesitate to reach out to the team on 1300 236 638, should you have any further questions, we are happy to assist you.
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What is Precedence Connector?
Precedence Connector is a small Microsoft Windows-based application that is installed at a GP practice and on GP desktops. It connects the GP’s practice software to the Inca service. Precedence Connector is available for Best Practice, Medical ...
How do I update my password in Precedence Connector?
1. Click Precedence Connector icon in the taskbar and select Settings 2. Under Advanced tab, ensure the Lock Client Settings box is unticked. 3. Under Inca tab choose your name from the Users and click Edit 4. Enter your Inca username and ...
Technical Requirements for Precedence Health Care Software
Precedence Connector Compatible Practice Software Best Practice (v.1.8.4 or higher) Medical Director 3 (v 3.14 or higher) Zedmed (v 27 or higher) MedTech Evolution (v 10.3.0 or higher) MedTech 32 (v 9.3.6 or higher) Communicare Recommended ...
Installer Download
Click below link to download the latest version of the Precedence Connector Precedence Connector
How do I upload my address book to Inca?
Log in to you Clinical Software Ensure your Precedence username and password have been saved in the Precedence Connector Hold down control on your keyboard and click the Precedence Connector icon in the task bar From the Connector menu, select Upload ...