FAQ's
How do I change my password?
1. Log in to your account. 2. Navigate your Preferences by clicking on the down arrow next to your name on the top right-hand side of the screen. 3. Under the Account section you will see Password and the Change button. Click on the change button and ...
How do I update my contact information?
Accessing Inca Sign in at inca.health (if you do not know your sign in details please contact Precedence Support support@precedencehealthcare.com or 1300 236 638) As an Allied Health provider you will be able to access your patients' health record, ...
How do I indicate that the patient has attended their appointment?
Accessing Inca Sign in at inca.health (if you do not know your sign in details please contact Precedence Support support@precedencehealthcare.com or 1300 236 638) Your patient list will be displayed when you sign in To access a patient record click ...
How do I add a new member to my organisation?
Accessing Inca Sign in at inca.health (if you do not know your sign in details please contact Precedence Support support@precedencehealthcare.com or 1300 236 638) As an Allied Health provider you will be able to access your patients' health record, ...
Why is this patient on my patient list if I don’t have any sessions?
You can view and download your Allied Health referral form via Inca platform. Here is the instructions of how to view/download the EPC form. On the referral form, it displays following information Number of session allocated to you Contact details ...
How do I download patient referral documents (EPC forms)?
Accessing Inca Sign in at inca.health (if you do not know your sign in details please contact Precedence Support support@precedencehealthcare.com or 1300 236 638) Your patient list will be displayed when you sign in To access a patient record click ...
How do I agree to the Team Care Agreement TCA request?
Accessing Inca Sign in at inca.health (if you do not know your sign in details please contact Precedence Support support@precedencehealthcare.com or 1300 236 638) Your patient list will be displayed when you sign in To access a patient record click ...
What can I do if I forget my Inca login details ?
The password reset link on your Inca notification is valid for 3 days. You can go to Inca Sign in page to request for a new password reset link. click Forgot Password? If you do not receive the 'Inca: Reset your password', please check your junk ...
Why am I getting emails/fax notifications from Inca?
Inca sends out email and fax notifications to allied health providers because You have either self-registered for Inca OR You have been added to the Inca provider directory by another healthcare provider OR General practice has invited you to ...
How do I upload documents on to Inca?
Accessing Inca Sign in at inca.health (if you do not know your sign in details please contact Precedence Support support@precedencehealthcare.com or 1300 236 638) Your patient list will be displayed when you sign in To access a patient record click ...