Inca | FAQ | Knowledge Base

FAQ
How can I stop receiving text messages and emails from Inca?
Inca send appointment reminders via email or SMS 3 days before the appointment due date or 2 weeks before the due month. You can log into your inca account via inca website to turn off the Inca notifications. 1. Preferences (located on the top ...
How can I find out my login details?
You can log into your inca account follow the instructions from your welcome email/ SMS to the inca website If you did not receive a welcome notification or are having difficulties, please contact Precedence Support(1300 236 638 or ...
Why am I getting the SMS/Notification from Inca ?
Why am I getting the message from Inca? Your GP has created a shared care plan through Inca platform. Through the Inca portal, you will have complete access to your own health record and care plan. You will be able to view the contact details for ...

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MediTracker Features
Download this handy pdf of MediTracker features and tips for practices
Get Started
How can my practice enable MediTracker? To allow your patients to request their health summary through MediTracker, your practice needs to install a lightweight software connector called the MediTracker Connector, which can be downloaded here. Please ...
How To Connect Patients To MediTracker
How does MediTracker connect with your patients? When a patient signs up for MediTracker, MediTracker will match the patient’s name, date of birth, Medicare number and mobile number are matched with the information stored in your clinical software. ...

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Installer Download
Click below link to download the latest version of the Precedence Connector Precedence Connector
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Inca Care Team Quick Guide
Accessing Inca Sign in at inca.health (if you do not know your sign in details please contact Precedence Support support@precedencehealthcare.com or 1300 236 638) Your patient list will be displayed when you sign in To access a patient record click ...
How does MediTracker work?
How does MediTracker access health information? When you register with MediTracker, we request some personal identifiers (e.g. Medicare number) so we can securely match you to your health information stored with your regular GP. How often is my GP ...
Saving a Care Plan as a Custom Template

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